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Shipping without the chaos
Planning for a hen weekend, bachelorette, bridal shower, or wedding date? Here’s everything you need to know about where we ship, how long orders usually take, and when to order so your party pieces arrive with time to spare.
Shipping, made clearer
Most of our physical products are currently available for delivery within the United Kingdom.
We also have a dedicated Shop Worldwide Collection featuring selected physical products that can be shipped internationally. Worldwide availability will always be clearly stated on the relevant product listing, and any applicable shipping cost will be shown at checkout.
- Most physical products include free UK shipping
- Selected physical products are available through our Shop Worldwide Collection
- Digital products are available worldwide
- Worldwide shipping availability is clearly stated on eligible product listings
We have refined our shipping options to create a clearer experience for our UK hens while continuing to offer a curated selection of products for customers around the world.
Clear at checkout ✨
Shipping rates are calculated per order and shown clearly at checkout before you complete your purchase.
United Kingdom
Most physical products include free UK shipping. Any applicable delivery charge will be shown clearly at checkout.
Shop Worldwide
Selected physical products are available for international delivery. Shipping costs are calculated and shown at checkout.
Digital downloads
Digital products are delivered by email and do not require shipping.
When your order should arrive ✨
Delivery times can vary depending on the item ordered, how it is prepared, and the delivery destination. Any processing time is separate from the delivery estimate.
Planning for a date that cannot move? ♡
If your order is for a hen weekend, bachelorette, bridal shower, wedding weekend, or special event, we recommend ordering early so your party pieces arrive with breathing room.
UK made-to-order
Made-to-order items usually arrive within 2 to 5 working days after processing.
Other UK products
Other physical products typically arrive within 4 to 12 working days after processing. Most arrive sooner than the maximum estimate.
Digital products
Delivered by email after purchase. No physical shipping is required.
Shop Worldwide
Delivery times vary by product and destination. Relevant estimates will be shown on the product listing or at checkout where applicable.
Tracked, packed and on the way ✨
All physical orders include tracking. You will receive your tracking details by email once your order has shipped.
If you order multiple items, they may arrive in separate packages. We work with carefully selected production and fulfilment partners in the UK and East Asia, allowing us to offer a wider and more distinctive range of hen and bachelorette party essentials.
Please allow 2 to 5 days for tracking information to update after dispatch.
Your order may be delivered in stages if items ship from different trusted partners.
Tracking may occasionally move through different courier stages before final delivery.
Working days are Monday to Friday, excluding public holidays.
Delays can occasionally happen due to courier delays, customs processing, public holidays, severe weather, or other factors outside of our control.
Returns by product type ✨
Return eligibility depends on the item purchased and the delivery location. Here is the simple version before you order.
Eligible ready-made physical items
Eligible ready-made, non-personalised physical items can be returned within 14 days of delivery, provided they are unused, unworn, and in their original condition.
UK ready-made returns
For eligible UK ready-made physical product returns, we’ll confirm the return process and let you know whether a prepaid return label is available for your item.
Shop Worldwide returns
For products purchased from our Shop Worldwide Collection, customers are responsible for return postage unless the item arrives faulty, damaged, or incorrect.
Digital, personalised and made-to-order items
Digital products, personalised items, custom items, and made-to-order products are non-refundable unless faulty, damaged, or incorrect.
Faulty, damaged or incorrect items
If your item arrives faulty, damaged, or incorrect, please contact us as soon as possible with your order number and clear photos of the issue so we can help.
Read the full refund policy
Not sure if it will arrive in time? ✨
Please contact us before ordering and we’ll do our best to guide you. We would much rather help you plan ahead than have you stressing close to the celebration.
Email us