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Accessibility
Last updated: October 1, 2026
The Hen Planner is committed to making our website accessible to people with disabilities. We want everyone to be able to explore our planning resources and shop with confidence.
If something makes that difficult, we want to hear from you. We’re happy to help and welcome the opportunity to make your experience easier.
Our approach
The Hen Planner is working to improve accessibility across thehenplanner.com, with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as our target.
Our accessibility efforts include reviewing how visitors navigate the website and use our interactive tools. We use feedback to help identify areas for improvement and guide updates.
Accessibility assistance and feedback
If you experience difficulty using our website or need help accessing a resource, please email hello@thehenplanner.com. Using the subject “Accessibility assistance” helps us identify your request. You may also use our contact page.
You don’t need to know the technical cause of a problem to ask for help. Simply tell us what you were trying to do and where you ran into difficulty. A page address or resource name can help us investigate.
Details about your browser, device or assistive technology are welcome, but optional. You do not need to provide medical information.
Tell us how you would prefer us to respond and what would make the experience work better for you. If your request relates to an upcoming celebration or another deadline, please let us know so we can understand the timing.
Help accessing information or making a purchase
Whether you have a question about a product or need support using a planning resource, we’re happy to assist. If an accessibility difficulty prevents you from completing a purchase, please reach out so we can work with you to find an accessible way forward.
You can also request a different format for a digital resource. Tell us which resource you need and the format that would work for you, and we will discuss the available options.
Please don’t hesitate to contact us, even if your request isn’t specifically covered on this page. We welcome the chance to understand what you need and how we can help.
For your security, please do not send passwords or payment card details by email.
Third-party services
Our website includes features supplied by third-party providers and links to external websites.
If you experience an accessibility difficulty involving a third-party feature on The Hen Planner, please contact us. We will investigate the issue, raise it with the provider where appropriate and work with you to identify an alternative way to complete your task.
Continuing improvements
We appreciate you taking the time to share your experience. Your feedback helps us understand what works well and where improvements are needed.
We will update this statement as our accessibility work develops.