Returns and Refund Policy

Returns

If you have received something and it doesn’t suit or isn’t what you expected, no problem!

If you would like to return a purchase, please email hello@thehenplanner.com to let us know that you will be returning and we will confirm the return address.

Our returns policy is 28 days from the date of purchase. Unfortunately, we can not offer you a refund for items purchased over 28 days.  In order to receive a refund, the item must be unused and in the same condition as when you received it. The  original packaging must also be returned.

You will be responsible for paying for your own shipping costs for returning your item. Once your return is received, we will send you an email to notify you that we have received the item and process the refund.