Privacy

Privacy

The Hen Planner is committed to your privacy and does not divulge, sell or rent buyer’s information to 3rd parties. We guarantee that all your personal information will be kept private and secure.

The Hen Planner works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We use Stripe and Paypal to process payments and we don’t hold any of your credit card data on file.

It is important for you to protect against unauthorised access to your password and to your computer. We advise that you are careful to sign off if you are using a shared computer.

How do we use your information?

We use the information that we collect about you to:

Process your orders and manage your account.

We will only contact you with information about our products and services by e-mail, if you have agreed to receive it. Should you wish to be removed from our mailing list, please email us at hello@thehenplanner.com and we will remove you immediately.

If you sign up to our mailing list, we’ll only use this information to provide you with updates and marketing via email.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at hello@thehenplanner.com. We will treat your information with respect. By signing up to our mailing list, you agree that we may process your information in accordance with these terms

Information on Cookies

A cookie is a small file of letters and numbers that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. These cookies allow us to remember you on our website, which helps us to provide you with a smooth experience when browing the store and making purchases.

Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

Session Cookies

Each time a cookie-enabled browser accesses our add to basket or checkout functions, our site creates a 32-character cookie, with the name htscallerid, that is unique to that browser and URL.

Please note that session cookies are a necessity to place orders through our store and give you a smooth user experience

Persistent Cookies

We use google analytics to monitor how customers interact with our website. We monitor this information to ensure the smooth running of your shopping experience and any broken links within our store. Further information can be found at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

How To Reject Cookies

For information on how to disable or delete cookies on your specific browser please follow this link http://www.aboutcookies.org/