Privacy & Personal Information

We take your privacy seriously and only collect the information needed to run The Hen Planner, process orders, provide support, and improve your experience on our website.

Information we may collect includes:

• Contact details such as your name, email address, phone number, billing address, and shipping address
• Order information needed to process purchases and fulfil orders
• Information you provide when contacting us for support
• Technical information such as your browser type, IP address, pages visited, and how you interact with the website

We use this information to:

• Process and fulfil orders
• Deliver physical and digital products
• Provide customer support
• Improve the website experience
• Communicate with you about your orders
• Send marketing communications where permitted

The Hen Planner is powered by Shopify, which processes payments and helps operate our online store. We may also work with trusted service providers such as delivery partners, analytics providers, and marketing platforms when necessary to provide our services.

We do not knowingly collect personal information from children under 18.

Depending on your location, including the UK, EEA, and certain US states such as California, you may have rights relating to your personal information, including the right to request access, correction, deletion, or other privacy-related requests.

For privacy-related questions or requests, please contact:

hello@thehenplanner.com

For full details, please refer to our complete Privacy Policy.