Delivery & Returns

Where do we deliver to?

We deliver to Ireland, the UK, Australia and Europe. If you want a delivery elsewhere, get in touch and we’ll see what we can do.

All our orders are send via the postal service.

 

How long will it take and how much is the delivery cost?

All UK orders will be with you within 8 to 9 working days for a flat fee of €6.00. We can expedite this so if you have an urgent requirement please drop us an email and we’ll do our best to assist.

For the most part, our Irish orders will be with you in 3 to 6 working days for a flat fee of €5.00.

We are a small business and it can get pretty busy around hen party season so if your order is urgent, please email hello@thehenplanner.com.

All Australia orders will be with you within 14 days of placing your order for a flat fee of €10

Returns

If you would like to return a purchase, please email hello@thehenplanner.com to let us know that you will be returning and we will confirm the return address.

Our returns policy is 28 days from the date of purchase. Unfortunately, we can not offer you a refund for items purchased over 28 days.  In order to receive a refund, the item must be unused and in the same condition as when you received it. The  original packaging must also be returned.

You will be responsible for paying for your own shipping costs for returning your item. Once your return is received, we will send you an email to notify you that we have received the item and process the refund.

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